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NEXXYHOST goal is to set a new standard for Shared, VPS, Managed Dedicated Server Hosting and maintain Online Security. We provide our clients with a superior managed hosting environment through customer service, innovative network design. A managed hosting environment that not only supported our clients at all levels, and also provided a true value..

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Frequently Asked Questions
Web Hosting Server is the lifeline of every Website and Web App, it should be up and running 24/7.
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ABUSE REPORTS PROCEDURE

NexxyHost has a zero-tolerance policy against the abuse of our services. We strictly forbid the use of our services for committing criminal offences or any other form of illegalities.

Our Legal Agreements comprehensively outline our Terms of Service regarding our Domain and Hosting services. To report an abuse of our services,

kindly email the detailed evidence to abuse[at]nexxyhost[dot]com. Your message would then be parsed into our Abuse Department ticket system.

We do our best to act on detailed complaints in a timely manner. These are attended to during our working hours.


COMPLAINTS PROCEDURE

We take great pride and care in dealing with customer enquiries and hope that we can resolve all matters first time, within our time guidelines.

However, if you feel unhappy with the service that you have received, please update your existing support ticket with any grievances, asking for the ticket to be escalated.

Please state clearly, what you are unhappy about, and how we could have dealt with your matter more appropriately.

If you do not have an existing ticket, kindly open a new with the most appropriate department.

Our Client rates us Excellent with 4.8 out of 5 stars on

What our clients are saying...

“Thank you NexxyHost for managing our domain names and hosting, we feel relaxed ever since we tranfered our files to your server”

Solar Products Limited -Managing Director